Crowne Plaza Dallas Downtown By Ihg, Dallas - Reviews, Room Options & Prices 2025

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About the Hotel

1015 Elm Street, Dallas, Texas, United States, 75202

Crowne Plaza Hotel Dallas Downtown By Ihg, a 3-star property in the historic West End district, features an outdoor rooftop pool and 30000 sq ft of meeting space. The hotel provides direct access to the Dallas Convention Center and sits steps from the Dallas Aquarium and House of Blues entertainment venue.

Modern Contemporary Accommodations

Modern rooms at Crowne Plaza feature contemporary decor with light airy color palettes complementing rich wood furniture. Each room includes a 32-inch flat-screen TV, work desk, and coffee-making facilities.

Upscale Dining Experience

THRIVE Restaurant serves New American cuisine in a chic modern setting, operating from 7:00 AM to 11:30 AM. The venue transforms into one of downtown's popular nightclubs in the evening.

Premium Hotel Amenities

The 24-hour fitness center offers cardio and weight stations. The heated rooftop pool provides downtown views, while the business center features two workstations with color printing and scanning capabilities.

Central Downtown Location

The Crowne Plaza Dallas Downtown connects directly to an eight-story secured parking garage with $20 overnight rates. The property sits 9.5 miles from Dallas Love Field and provides walking access to Bank of America Plaza and Uptown McKinney Avenue.

“The hotel’s location is a fantastic base for exploring downtown Dallas.”view full review

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“Overall, a pleasant stay with great atmosphere and comfort.” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site at USD 20 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs US$18.35 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

English, German, Spanish, Dutch, Czech, Croatian, Slovak, Serbian

Year renovated:2011

Number of floors:19

Number of rooms:291

Former name

West End Dallas

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room

Max:

3 persons

30 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premium King Room Balcony

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premium Queen Room Two Queen Beds

Max:

4 persons

30 m²

Bed options:

2 King Size Beds

Shower

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

Dallas 1.1 km

Airports

Dallas Love Field (DAL) 10.4 km

Dallas-Fort Worth International (DFW) 31.7 km

Train

West End Station200 m

Akard Station300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 20 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Night club
Pool with view
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

1015 Elm Street, Dallas, Texas, United States, 75202

Map view

1015 Elm Street, Dallas, Texas, United States, 75202

City landmarks

Museum

The Sixth Floor Museum at Dealey Plaza

620 m

Tower

Reunion Tower

1.1 km

Monument

John F. Kennedy Memorial Plaza

680 m

Museum

Dallas Museum Of Art

1.1 km

Museum

Perot Museum of Nature and Science

1.0 km

Park

Klyde Warren Park

1.2 km

Fountain

Fountain Place

850 m

2201 N Field St

Perot Museum city views

1.0 km

Museum

Nasher Sculpture Center

1.1 km

Museum

Crow Collection of Asian Art

1.1 km

500 Main St

Dealey Plaza National Historic Landmark District

680 m

Public Building

Dallas City Hall

940 m

Church

Cathedral Shrine of the Virgin of Guadalupe

1.3 km

Event hall

Kay Bailey Hutchison Convention Center

610 m

2200 N Pearl St

Federal Reserve Bank of Dallas

1.5 km

Event hall

The Arena

800 m

Nearby

Aquarium

The Dallas World Aquarium

390 m

Square

Pioneer Plaza

470 m

Square

Dealey Plaza

560 m

Museum

Dallas Holocaust and Human Rights Museum

440 m

Museum

Old Red Museum

420 m

Dallas

Renaissance Tower

150 m

Renaissance Historic District

Tree Sculptures

160 m

1627 Pacific Ave Bordered by Bryan Street

Thanks-Giving Square

520 m

901 Main St Downtown

Bank of America Plaza

90 m

Dallas

The Grassy Knoll

160 m

600 Commerce St

Dallas County Courthouse

550 m

Dallas

West End Historic District

280 m

Elm and Market St

John Neely Bryan Cabin

300 m

1607 Main St

Giant Eyeball

490 m

Restaurants

Thrive Restaurant

40 m

1015 Elm St

NOLA Brasserie

100 m

1201 Main Street

Grill & Vine

140 m

1201 Main St

Potbelly Sandwich Works

200 m

1201 Elm Street Suite LL09

Wing Bucket

230 m

1200 Main St

Ravenna Italian Grille & Bar

290 m

1301 Main St Ste 100

Enchilada's Restaurant

210 m

1304 Elm St

Commissary

280 m

1217 Main St

O Sushi

230 m

1700 Pacific Ave C. 111

Sonny Bryan's Smokehouse N Market St

360 m

302 N Market St

Frankie's Downtown

330 m

1303 Main St

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

Friendly staff

Great location

Poor room maintenance

Disappointing dining options

8.0/10

Great

Rooms

6.0

Location

9.0

Service

9.0

Dining

5.0

Justin

United Kingdom, November 2024

6.6/10

I recently stayed at this hotel and while it had some great aspects, there were definitely some downsides. The location was fantastic, close to many attractions, and the staff was extremely friendly and helpful. However, the rooms could use better maintenance and there were issues with the dining options and cleanliness in certain areas. Overall, it's a mixed bag but with some positives worth noting.

Rooms

6.0

The rooms were clean but had a strange smell and seemed to lack proper maintenance.

Service

9.0

The staff was really awesome, very attentive and helpful throughout my stay.

Location

9.0

The hotel's location was excellent, just a short walk from several attractions like the 6th Floor Museum and the aquarium.

Dining

5.0

The breakfast options were limited and felt overpriced, so I was a bit disappointed with that part of my stay.